Autonomous AI Agents: Drive Real Outcomes for Your DTC Brand.
ResponseCX empowers DTC brands to build intelligent, autonomous AI agents that deliver exceptional customer interactions, resolve complex issues, and drive measurable business outcomes—seamlessly.
Hello! I can help you with order tracking, returns, and any questions about your purchase. How can I assist you today?
I need to return an item from my recent order
We partner for your success, delivering measurable business outcomes, not just software.
Trusted by Shopify brands
95%
Customer satisfaction
40%
Cost reduction
24/7
Always-on support
Social Proof
Trusted by Leading Shopify Brands
See how brands are automating customer service and driving better outcomes with ResponseCX
Core Value Proposition
Handle 84% of Support Tickets Without Human Intervention
Enable your customers to get answers, solve problems, and manage their orders—any time, on any channel. Deploy an AI agent that is always available, deeply integrated with your Shopify store, and perfectly aligned with your brand's voice and policies.
- Engage and Delight Customers
- Deploy an AI agent that mirrors the best of your support team—helpful, efficient, and always on-brand.
- Resolve Issues End-to-End
- Empower customers with autonomous resolution for even complex tasks like order modifications, returns, or subscription management, directly integrated with your backend systems.
- Adapt and Improve Continuously
- Respond swiftly to changing customer needs and business dynamics. Harness powerful analytics to continuously refine your AI agent's performance and enhance the customer journey.
Platform Customization & Capabilities
Deploy Custom AI That Sounds Exactly Like Your Best Agent
ResponseCX's platform enables your DTC brand to build an AI agent truly personalized to your business, customers, and operational needs—with unparalleled flexibility and no code required.
Deploy Your AI Agent
Your AI Agent Becomes Your Best Worker: Always on-brand, never calls in sick, and handles unlimited conversations without breaking a sweat
Automate Key Commerce Workflows
Define specific tasks and processes for your AI Agent to handle autonomously—problems solved without you lifting a finger.
Integrate and Extend with Ease
Connect effortlessly with your existing tech stack. Our platform is built for flexibility, allowing your AI Agent to become your most valuable team member.
Learn and Evolve
Your AI agent automatically learns from customer interactions, continuously improving its performance and understanding to handle any volume of interactions.
Join 500+ DTC Brands Already Saving Money
DTC brands trust ResponseCX
customer tickets resolved autonomously
saved for our customers this year
average time to full deployment
The Clear Choice
ResponseCX vs. The Old Way
Stop settling for bandaid solutions. See why ResponseCX outperforms traditional approaches across every metric that matters.
Traditional Chatbots
Can only answer, can't act
Limited to scripted responses, can't modify orders or process returns
Hiring More Agents
Expensive, don't scale, need training
$50K+ per agent, 2-week ramp time, limited availability
ResponseCX AI Agents
Takes action, scales infinitely, learns automatically
Modifies orders in Shopify, processes returns, available 24/7
Ready to build your own AI Agent?
Start Your Free Trial TodayGo Live in 48 Hours, See ROI in Week 1
Go live in days, not months. Our streamlined onboarding and expert support ensure minimal disruption and 100% uptime, getting your AI agent delivering value quickly.
Day 1: We Connect Everything
Our team handles 100% of the setup. You just give us access. Shopify, Gorgias, Zendesk - we integrate it all while you focus on your business.
Day 2: Your AI Learns Your Business
Upload your FAQs and policies. Your AI Agent instantly becomes an expert on your products, policies, and brand voice.
Day 3: Start Saving Money
Go live and watch tickets disappear. Most brands see 50% reduction on day one. Your first ROI check comes within the week.
Fast & Easy Implementation
Most clients are fully operational within 48 hours with dedicated support from our onboarding team. Limited implementation slots available this month.
Technical Architecture
Enterprise-Grade AI Built for Scale
Robust API-first architecture with deep integrations, advanced security, and flexible deployment options that integrate seamlessly with your existing tech stack.
RESTful API & Webhooks
Complete API access with 99.9% uptime SLA. Real-time webhooks for instant notifications and seamless integration with your existing systems.
Model Context Protocol (MCP)
Native MCP support for deep Shopify, Gorgias, and Zendesk integrations. Connect to 50+ ecommerce tools with pre-built connectors.
SOC 2 Type II + GDPR
Enterprise security with end-to-end encryption, data residency controls, and audit logs. Your data never leaves your designated region.
Flexible Deployment Options
Cloud, on-premise, or hybrid deployment. Custom model fine-tuning on your data with dedicated compute resources for enterprise clients.
Trust & Security
SOC 2 Compliant AI with 99.9% Uptime Guarantee
ResponseCX is designed with the highest commitment to trust, security, and compliance, ensuring your AI agent operates transparently and protects customer data.
Controlled and On-Brand
Define clear guardrails to ensure your agent stays on-topic, adheres to your policies, and maintains your brand voice.
Secure by Design (SOC 2 Compliant)
Benefit from robust, secure integrations and industry-standard best practices for data protection. We are SOC 2 compliant, ensuring the highest level of security and operational excellence.
Data Privacy & Governance
Your data is yours. It's never used to train general models, and we uphold strict privacy standards.
Transparent Operations
Real-time monitoring and auditing capabilities offer full visibility into your agent's interactions and decision-making.
Pricing That Pays for Itself (ROI Guaranteed)
Average customer saves $47K monthly. See which plan delivers the highest ROI for your business.
⚡ No setup fees. Cancel anytime. ROI in 30 days or it's free.
Our Bold Guarantee: If we don't reduce your support tickets by at least 30% within 90 days, you pay nothing for those 3 months.
Most Popular
Starter Success
Core AI Agent capabilities for automating key customer experience and operational tasks.
- Autonomous Ticket Resolution
- Basic Order Management Agent
- Core MCP Integrations (Shopify, Gorgias)
$1,520/month
Agent Capabilities
- AI Ticket Resolution Agent: Handles common customer support tickets autonomously.
- Order Status & Tracking Agent: Provides automated order updates to customers.
- Knowledge Retrieval (RAG): Agents utilize your brand's knowledge base.
Platform & Integration
- Agentic OS Access: Manage and monitor your AI Agents.
- Shopify Integration (MCP): Deep connection to order and customer data.
- Gorgias/Zendesk Integration (MCP): Seamless helpdesk workflow.
- Standard Outcome Reporting: Track key performance indicators.
Support & Onboarding
- Dedicated Onboarding: We partner to define and achieve initial outcomes.
- Email & Chat Support: Access to our success team.
Best Value
Scale & Save
Expanded AI Agent functionalities for brands scaling customer operations
- Everything in Foundation
- Advanced Order Orchestration Agent
- Proactive Churn Prevention Agent (Basic)
$2,800/month
Everything in Foundation, plus:
- Agentic Order Orchestration: Handle complex order modifications, returns, exchanges.
- Proactive Churn Mitigation Agent: Identifies at-risk customers and triggers retention flows.
- Expanded Function-Calling: Agents can perform more complex actions.
- Deeper Reasoning Capabilities: Improved handling of nuanced situations.
- Customizable Agent Personality: Tailor Agent voice and tone.
Platform & Integration
- Advanced MCP Integrations: Connect to more backend systems (e.g., ERP, fulfillment).
- Enhanced Outcome Analytics: Deeper insights into Agent performance and business impact.
Support & Onboarding
- Priority Support: Faster response times.
- Quarterly Business Reviews: Strategic alignment on outcome delivery.
Custom
Market Domination
Bespoke AI Agent solutions, custom model development, and dedicated strategic partnership
- Everything in Growth
- Brand-Specific Fine-Tuned Models
- Dedicated Agent Success Manager
Custom Pricing/month
Everything in Growth, plus:
- Custom AI Agent Development: Agents built for unique business processes.
- Brand-Specific Model Fine-Tuning: Deep learning from your data flywheel.
- Synthetic Dataset Generation: Improve model robustness for your brand.
- Full API & Webhook Access: Extensive integration capabilities.
- SLA Guarantees: Service Level Agreements for performance and uptime.
Premium Support & Partnership
- Dedicated Agent Success Manager: Your strategic partner for maximizing value.
- Custom Integration Support: Assistance with complex integrations.
- Executive Business Reviews: High-level strategic partnership.
Usage beyond plan limits is billed at a transparent rate per 100 resolutions. No surprises. Need a custom solution? Let's chat!
The Reality Check
Stop Drowning in Tickets. Start Driving Growth.
Tired of endless support queues, burnout, and sky-high costs? Imagine a world where 84% of customer issues are resolved instantly, 24/7, without human intervention. That's the ResponseCX reality.
Life Before ResponseCX:
Stress, burnout, endless tickets
Sound familiar? You're not alone.
ResponseCX Magic Happens
48 hours to complete transformation
Life After ResponseCX (Often in 48 Hours):
Peace, growth, success
This transformation is closer than you think.
Which Life Do You Want?
Stop living in the "before" and start enjoying the "after". Your transformation is 48 hours away.
See How It WorksStop Losing $208 Daily. Start Saving $47K Monthly.
Every day without ResponseCX costs you money. Join 500+ DTC brands who've automated 84% of their support tickets and reinvested savings into growth.
Unlock the Full Potential of Your CX
ResponseCX empowers your e-commerce brand to deliver exceptional customer experiences while streamlining operations and driving growth.
24/7 Autonomous Operations
Embed intelligent agents in your CX and operations, handling tasks around the clock.
Enhanced Customer Journeys
Deliver fast, accurate, and personalized interactions that build loyalty.
Significant Opex Reduction
Automate manual labor for tickets and orders, reinvesting savings into growth.
Estimate Your ROI with StateSet AI Agents
See how much you could save and gain by automating customer experience and operations. Adjust the sliders to match your current metrics.
Estimated Monthly Savings
$3,690
This is an estimate. Actual savings may vary based on your specific setup and usage.
Discuss Your SavingsCalculate Your Savings (Takes 2 Minutes)
See exactly how much you'll save when AI Agents handle 84% of your tickets.
We respect your privacy. No spam, ever.
Strategic Partnerships & Deep Integrations
Frequently Asked Questions
Everything you need to know about ResponseCX AI workers. Get instant answers to common questions orcontact our experts.
⭐ Popular Questions
AI workers are conversational tools powered by large language models (LLMs) with advanced memory, planning, and reasoning capabilities. Unlike chatbots that provide static responses, ResponseCX AI workers perform complex tasks such as order cancellations, subscription updates, and tailored product recommendations, ensuring personalized, accurate, and on-brand customer experiences. They also integrate with your existing systems to take actions instead of just providing information.
Still have questions?
Our customer success team is here to help you get the most out of ResponseCX. Get personalized answers and see how AI workers can transform your business.
"Your transformation is 48 hours away. Your success story starts here."