Mark replies as answers and allow newcomers to find the information they need without hassle.
The all-in-one tool for your product!
Serwell is the tool that your product deserves! Have discussions, answer questions, receive feedback, provide documentation, give support and use AI to bring all this information together, in one place.
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Features
Community & Updates
Hold discussions, answer questions, post updates and stay in touch with your customers.
Learn moreFeedback & Roadmap
Process customer feedback and easily visualize it with our auto-generated roadmap.
Learn moreSupport
Allow customers to open support tickets and give them the help they need and deserve.
Learn moreDocumentation
Create, provide and allow everyone to have access to your product documentation.
Learn moreAI-Powered Widget
Embed our powerful AI widget on any website you want and take it to the next level.
Learn moreCustomized domains
Host your workspace on any domain you possess and make it feel like your own website.
Learn moreLet your community grow
Manage your community with a set of features designed to make it easy for you to stay in touch with your customers.
Questions deserve answers
Keep your customers updated
Keep your customers informed about your product by posting information in general.
Get customer feedback
Receive and process feedback from your customers and provide a product roadmap without the need for further configuration.
Keep the complications away
Creating and processing feedback made simple with a intuitive tool designed with ease of use in mind.
Dont waste time on roadmaps
The roadmap is auto generated so you can focus on what matters: answering your customers feedback.
Help your customers
Have your customers back by providing them with a simple and effective support tool that suits the needs of both you and them.
Working on support should be easy
Easy visualization and a streamlined process makes handling support requests a no-brainer.
The privacy of your customer protected
Only you and the customer contacting you can see details of the ticket they created.
Documentation can be fun
Finally discover the real benefits of having a great product documentation.
Writing documentation was never this easy
Our hand-crafted documentation editor makes it simple to create sections, pages and documents.
SEO is your customers best friend
The documentation is automatically indexed by search engines, ensuring that customers can find it on-line.
Not another AI wrapper
Our AI learns from all the information available on your workspace and gets better each time new information is provided.
Embed it anywhere you want
Adding the AI widget to your own website is easy and works just the way you expect it to.
Smart suggestions are a game changer
Based on the documentation and previous requests, we suggest automatic answers for your support requests.
Next-level customization
Make your workspace truly feel like yours by customizing the host, e-mail domain and authentication methods.
Your own brand and domain
By deploying your workspace on your own domain, you brand it as yours and bring more value to your customer.
You handle the authentication
With BlueID integration, we allow you to use your own authentication method and have control over your users.
SSO: The icing on the cake
By combining custom domains, auth and SSO, you have a custom branded community right at your fingertip!
And much more...
It does not end here. Start using Serwell now, discover many more features and take your product to the next level!
Start now!© 2023 NewSpaces GmbH. All rights reserved.